Baby Sign Policies

General
Cancellations must be made at least one (1) day in advance and in writing via email (learn@babysign.com.au) and will be honoured as follows:

• Course/webinar fees are refundable if submitted no later than 24 hours before the scheduled webinar time.
• In the case of a playgroup course, cancellation must be received no later than 24 hours before the first scheduled class.
• A $15.00 admin fee will be deducted from the refund.
• No refund will be given for non-attendance.

Refunds are not granted due to attendee technology issues
It is your responsibility as the webinar attendee to test your computer setup prior to the start of the webinar. If a technical failure at your home or workplace prevents access to the live webinar, you are not eligible for a refund. 

Course or Webinar Cancellation
If a course or webinar is cancelled by Baby Sign, all registered attendees will be notified via email as soon as possible. Attendees will have the choice of either: full refund, or credit, or transfer to a different service/product.